An agreement is an agreed upon guideline, process or protocol designed to guide the flow of value.

  • agreements are created in response to organizational drivers
  • overall accountability for an agreement lies with the people that make them
  • an agreement can include delegation of specific responsibilities to individuals or groups
  • agreements are regularly reviewed, and evolved as necessary
  • record those agreements you might want to reference later

Note: In S3, guidelines, processes or protocols created by individuals in roles are also treated as agreements.

Template for agreements

▶ Develop Strategy
▲ Defining Agreements