An agreement is an agreed upon guideline, process, protocol or policy designed to guide the flow of value.
Agreements are created in response to organizational drivers, are regularly reviewed, and evolved as necessary.
Overall accountability for an agreement lies with the people that make them.
An agreement can include delegation of specific responsibilities to individuals or groups.
Record any expectations related to deliverables, behavior or resources in the context of the agreement.
Note: In S3, guidelines, processes or protocols created by individuals in roles are also treated as agreements.