Maintain a system that allows all stakeholders to review the state of all work items currently pending, in progress or complete.

  • valuable for self-organization and pull-systems
  • system must be accessible to everyone affected
  • analog: post-its on a wall, or index cards, magnets and white board
  • digital: Trello, Kanbanery, Leankit, Jira, Google Sheets, etc.

Visualization of a simple work process

Things to track:

  • types of work items (e.g. customer request, project tasks, reporting tasks, rework)
  • start date (and due date if necessary)
  • priorities
  • stages of work (e.g. “to do”, “in progress”, “review” and “done”)
  • impediments/blocks
  • who is working on which items
  • agreements and expectations guiding workflow (e.g. definition of done, policy, quality standards)
  • use colors, symbols, highlights etc.

A card representing a work item

▶ Pull-System For Work
◀ Prioritize Backlogs
▲ Organizing Work