Develop well-defined evaluation criteria to determine if acting on an agreement had the desired effect.
  • go for simple and unambiguous criteria and document them (to avoid discussion or unnecessary dialogue when reviewing your agreements)
  • define actionable metrics to continuously track effects and spot deviations from intended outcome
  • consider adding criteria which make it explicit when the outcome of an agreement would be considered unsuccessful
  • when reviewing an agreement, consider evolving the evaluation criteria based on what you have learned