Clarify and Develop Domains

Explicitly clarify, and then regularly evaluate and develop the design of domains throughout the organization, based on learning, to enable those with responsibility for each domain to deliver value as effectively as possible to the customers they serve.

Manage the Whole System

Ensure that the effectiveness and integrity of the whole organization is monitored and maintained, so that the organization is able to ongoingly and adequately fulfill its purpose.

Enable Autonomy

Free people up to decide and act for themselves as much as possible, so that they can deliver value fast and respond quickly to changes when necessary.

Collaborate on Dependencies

For each dependency, work with all stakeholders to agree on how to deal with it effectively, and act accordingly.

Clarify and Develop Strategy

For the whole organization and for each domain, devise a strategy for how to create value, and develop it over time based on what you learn.

Design Adaptable Systems

Develop a coherent set of constraints that enable the organization to easily adapt and grow to meet changing demand, customer requirements and market conditions.

Align Flow

In support of continuous flow of value, move decision-making close to where value is created, and align the flow of information accordingly.

Open Systems

Intentionally communicate with and learn from others outside of your system.

Create a Pull-System For Organizational Change

Create an environment that invites and enables members of the organization to drive change.

Driver Mapping

A workshop format for large groups to co-create and organize themselves in response to a complex situation of significant scope and scale.