Clarify organizational drivers (i.e. what’s happening and what’s needed in relation to the organization), and respond as required.

Responses to organizational drivers include:

  • direct action (operations)
  • organizing how work will be done
  • making governance decisions

The response to an organizational driver is typically treated as an experiment that is evaluated and evolved over time.

Possible responses to organizational drivers

Qualify Drivers as Organizational Drivers

A driver is a person’s or a group’s motive for responding to a specific situation. A driver is considered an organizational driver if responding to it would help the organization generate value, eliminate waste or avoid unintended consequences.

A simple way to qualify whether or not a driver falls within an organization’s domain is by checking:

Would it help the organization if we respond to this driver? Or would it lead to unintended consequences if we don’t?