Flow of value: Deliverables traveling through an organization towards customers or other stakeholders.
Achieve and maintain alignment of flow through the continuous evolution of an organization’s body of agreements:
- ensure all decisions affecting the flow of value actually support the flow of value
- enable people with relevant skills and knowledge to influence decisions
- make available any helpful information
- aim for shorter feedback loops to amplify learning.
When decision-making is conducted close to where value is created, and the flow of information supports the continuous and steady flow of value, the potential for accumulation of waste is reduced.